Privacy Policy

INDIE PRESENCE

This privacy notice explains how Indie Presence looks after the personal information you give us or that we learn by having you as a client, how we do this, your privacy rights and how the law protects you.

What information we collect about you:

We collect information about you when you contact us via our contact form or by email, and hire our services. The information you give us may include your name, address, email address, phone number, payment and transaction information, IP address, any information necessary for Google Analytics and access to accounts necessary to fulfil our services, including online booking, payment and shop tools, Google Analytics, and social media channels.

For clients under the age of 16, we will only keep and use their personal information with the consent of a parent, carer or guardian.

How information about you will be used:

In law we are allowed to use personal information, including sharing it outside of the business, if we have proper reason to do so. For example:
• To fulfil a contract with you i.e. to provide the services you have requested and to communicate with you about them.
• When it is in our legitimate interest i.e. there is a business or commercial reason to do so, unless this is outweighed by your rights or interests.
• When you consent to it; we will always ask for your consent to hold and use personal information.
We will share your information with:
• Suppliers of our website fasthost.co.uk.

We have rigorous data protection and security policies in place with all of our suppliers.

We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.

Marketing:

We may like to send you information about products and services which may be of interest to you. We will ask for your consent to receive marketing information.

If you have consented to receiving marketing, you may opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes or giving your information to third party suppliers of services. If you no longer wish to be contacted for marketing purposes, please contact India Beckinsale via indie@indiepresence.co.uk.

Employment:

The information we collect about employees, the purposes it is used for and who it will be shared with is set out in our employment contracts.

How long your information will be kept for:

Unless you request otherwise, we will keep your information to contact you for a maximum of 2 years from the end of your project.
After those 2 years we will delete all of your personal information, except for your name and financial transactions (which we are obliged to keep for 7 years).

Information about unsuccessful job applications will be deleted after 4 months.

See our data retention policy for further information, including employee data.

Where your information is kept:

Our website is hosted by fasthosts.co.uk. Their privacy policy is in line with GDPR requirements and is available to view at https://www.fasthosts.co.uk/terms/privacy-notice.

We also take online payments via PayPal for some of our services. Their GDPR compliant privacy policy is available to view at https://www.paypal.com/en/webapps/mpp/ua/privacy-full.

Access to your information and correction:

You have the right to request a copy of the personal information that we hold about you. This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.

If you would like a copy of some or all of your personal information, please contact India Beckinsale via indie@indiepresence.co.uk.

We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you believe to be inaccurate.

You have the right to object to our use of your personal information, or to ask us to delete, remove or stop using your personal information if there is no need for us to keep it.

E-newsletters:

We may decide to email e-newsletters to inform you about our services. You have the opportunity to unsubscribe from e-newsletters at any time.

E-newsletters may contain subscriber tracking facilities within the actual email. For example, whether emails were opened or forwarded, which links were clicked on within the email content, the times, dates and frequency of activity. We use this information to refine future email campaigns and provide you with more relevant content based around your activity.

Cookies:

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other websites:

Our website may include links to other websites. This privacy notice only applies to this website, so when you link to other websites you should read their own privacy notices.

Changes to our privacy notice:

We keep our privacy notice under regular review and we will place any updates on this webpage. This privacy notice was last updated on 14th November 2018.

How to contact us:

Please contact us if you have any questions about our privacy notice or the information we hold about you, via indie@indiepresence.co.uk.

You also have the right to complain to the Information Commissioner’s Office. Find out on their website (www.ico.org.uk/concerns/handling) how to report a concern.

Indie Presence.

Privacy Policy July 2019.

Download this document here: Privacy Policy.

INDIE PRESENCE